"The hard part is people, not software." Claudia Stützel, CIO of
@dbsystel talks about their digitalization
efforts @WTM_Frankfurt.
5 replies
This the vision that drives @dbsystel's
transformation:


And this changed their mindset.
Interestingly the responses and solutions were not the most important. But that
employees took the responsibility.
What we did then is, top-level management gave the strategic decisions to be
made to the employees.
Our first efforts failed, because we could not change the underlying system. We
had new tools, but the old mindset.