Kudos to @Kraftful for giving companies a tools
to get insights into their hardware product. After all, you can learn a lot
about problems with your devices, when you start defining behaviour funnels for
it, much like you would do with an ecommerce website.
https://twitter.com/Kraftful/status/1491433155471228930
2 replies
However, hardware companies typically do not yet have experience running this
form of analytics because in the past it often was not possible. With always
connected devices (#cellulariot!) you suddenly have a convenienent and secure
way to send telemetry and to analize it.
Successful products will develop an understanding of a "healthy" device from day
one of their design phase.