Delivering value to the customer is the single most important responsibility of
a team, all process should be a support function that maximizes that. If teams
do not measure that but are happy with counting story points, # of closed
issues, they are optimizing for busy work.
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Scrum is good for executing defined work items, but it's an embedded process in
a larger system and the most impact happens earlier: the decision which story is
going to be realized. Prioritizing stories is hard and doing it properly takes
time (and vision), too few see that.