Whenever we give feedback we trigger these emotional needs: #EuroTestConf

The purpose of feedback is to help the recipient to help them reach their goal
which should align with the company's goal. Behave like a coach not like a
punisher. @CrystalMbanefo #EuroTestConf

But what about the other way around: Giving feedback to leaders. If you are a
leader this is equally critical, because this kind of feedback can provide
critical details which are not visible to a manager.
@CrystalMbanefo #EuroTestConf

It's important to create a safe environment where feedback can be given without
fear. Being able to receiving critical feedback with an open mind is key.
@CrystalMbanefo #EuroTestConf

What about feedback for teammates and peers?
@CrystalMbanefo dives into non-violent
communication as a tool for changing ones mindsets to enable more honest and
productive discussions in situations of conflict. #EuroTestConf

Here is concrete example: @CrystalMbanefo
#EuroTestConf

Sometimes this will not work, and the invitation / request will be denied.
@CrystalMbanefo deals with these kinds of
situations by reflecting and adapting her own needs. It's our responsibility to
fulfill our needs, not someone else's. #EuroTestConf

It's absolutely worth to improve on your feedback skills:
@CrystalMbanefo #EuroTestConf