@DanRea86 @SmallBizBrian @johncutlefish I
also cringe when I hear a complaint. But then I reverse-apply
non-violent-communication and try to have them share why they are complaining:
what do they observe with the problem, how does it make them feel, what would
make their personal situation better?

Sat, 26 May 2018 08:01:05 UTC1

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